TERMS AND CONDITIONS
RESERVATION, CANCELLATION AND OTHER POLICIES
A deposit of 50% of the total price has to be done on the day of reservation. Full and Final payments are to be made before 30 days before your trip starts. We do not accept direct booking from Minors.
CONFIRMATION LETTER: Upon receipt of the reservation form, and deposit, you will receive a confirmation by email followed by an Information Letter with detailed information .
PAYMENTS: The prices are for payment by cash, draft, NEFT. Cheque subject to clearance.
CANCELLATIONS: If you need to cancel a reservation, please do so in writing by e-mail. If we receive your cancellation more than 90 days before the starting date of the trip,. Such refund would be based on various factors like the number of participants, the cancellation policies of suppliers like hoteliers, coach operators and the like. and the decision of the Company on the quantum of refund shall be final and binding on the Tour Participants.. The tour price is quoted as a package. No partial refunds or credit will be given for services not used. We recommend that you obtain travel insurance upon booking. Insurance is not included in the cost price of the tour package.
HEALTH AND FITNESS REQUIREMENTS: We do not provide insurance cover. Medical and evacuation expenses will be the responsibility of the participant.
ROUTE CHANGES /POSTONEMENT OR DELAY: For any reason change the date of departure or conclusion of the tour, or it is possible that a route change, postponement or delay (either in relation to departure or to the duration of the expedition) may become necessary due to inclement weather, snow and ice conditions, political restrictions or any other cause. In the event of a change, postponement or delay, participants have no right to refund of the tour price (in whole or in part) or other compensation for any injury, loss or damage.
EXCLUSION FROM TOUR PRICE: The following items are excluded from the tour price: *visa, passport and other incidental charges; *departure, airport and airline taxes; *extra meals not included in the itinerary; *laundry, postage, personal clothing, medical expenses, personal travel insurance, portege charges and items of a personal nature; *emergency evacuation charges; and *tips and excess baggage charges.
Exclusives Services reserves the right at any time and/or for any reason whatsoever to terminate the contract after acceptance of booking amount but prior to the commencement of tour. In the event, the Company terminates the contract; it may refund the booking amount to the Tour Participant without payment of any interest thereon after deducting actual expenses incurred on the booking , similar class if it is deemed advisable or necessary. In either case, the Company shall not be liable towards any consequential damage, loss or extra cost suffered by the Tour .
LIABILITY
Company shall under no circumstance whatsoever be liable to the Tour Participant or his co-traveler for:
- 1) Personal injury, sickness, accident, loss, death, delay, discomfort, increased expense, consequential loss and/or damage on account of theft howsoever caused.
- 2) Temporary or permanent loss/damage to baggage/personal effects howsoever caused. In this condition the expression “howsoever caused” includes wilful negligence on the part of any person.
- 3) Loss of baggage by the Airline/Cruise line/Surface transportation.
- 4) Failure on the part of airline to accommodate Tour Participant/s despite having confirmed tickets.
- 5) Airline not allowing Tour Participant to board the flight for reasons beyond the control of the Company.
- 6) Damage or loss caused due to reasons beyond the control of the natural calamities, God’s act.
JURISDICTION
For all claims, disputes of whatsoever nature relating to the tours marketed / coordinated by Exclusives services, . the courts, forums and tribunals in Kolkata alone shall have exclusive jurisdiction.
CONTACT US
Do you have any idea in mind? Contact us, we will give you the answer you expect.
Address
Exclusives Services
7/1 Fern Road
1st floor , Suite no.2
Ballygunge , Kolkata 700019
Phone number
+91 9830523508
+91 9830218560
+91 9433274315
ask@exclusivesservice.com
exclserv@rediffmail.com
Online support
Whatsapp : +91 9830523508
Facebook : https://www.facebook.com/exclusivesservices